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null | 55c9cf49b0000024002c1703 | Order | 55bf40a7d000003d0011ffa1 | I missed the delivery of my order today. What should I do? | The courier service delivering your order usually tries to deliver on the next business day in case you miss a delivery.
You can check your SMS for more details on when the courier service will try to deliver again.
| https://www.flipkart.com/helpcentre?catalog=55c9cf49b0000024002c1703&faq=55bf40a7d000003d0011ffa1&view=FAQ | I missed the delivery of my order today. What should I do? The courier service delivering your order usually tries to deliver on the next business day in case you miss a delivery.
You can check your SMS for more details on when the courier service will try to deliver again.
|
null | 55c9cf49b0000024002c1703 | Order | 55f2a6eb5b00001e003202ed | Will the delivery be tried again if I'm not able to collect my order the first time? | Couriers make sure that the delivery is re-attempted the next working day if you can't collect your order the first time. | https://www.flipkart.com/helpcentre?catalog=55c9cf49b0000024002c1703&faq=55f2a6eb5b00001e003202ed&view=FAQ | Will the delivery be tried again if I'm not able to collect my order the first time? Couriers make sure that the delivery is re-attempted the next working day if you can't collect your order the first time. |
null | 55c9cf49b0000024002c1703 | Order | 55f2a6995b00002b003202be | The delivery of my order is delayed. What should I do? | On the rare occasion that your order is delayed, please check your email & messages for updates. A new delivery timeframe will be shared with you and you can also track its status by visiting My Orders.
| https://www.flipkart.com/helpcentre?catalog=55c9cf49b0000024002c1703&faq=55f2a6995b00002b003202be&view=FAQ | The delivery of my order is delayed. What should I do? On the rare occasion that your order is delayed, please check your email & messages for updates. A new delivery timeframe will be shared with you and you can also track its status by visiting My Orders.
|
null | 55c9cf49b0000024002c1703 | Order | 55f2a53f5c00003200342b9c | What should I do if my order is approved but hasn't been shipped yet? | Sellers usually ship orders 1-2 business days before the delivery date so that they reach you on time. In case your order hasn't been shipped within this time please contact our Customer Support so that we can look into it. | https://www.flipkart.com/helpcentre?catalog=55c9cf49b0000024002c1703&faq=55f2a53f5c00003200342b9c&view=FAQ | What should I do if my order is approved but hasn't been shipped yet? Sellers usually ship orders 1-2 business days before the delivery date so that they reach you on time. In case your order hasn't been shipped within this time please contact our Customer Support so that we can look into it. |
null | 55c9cf49b0000024002c1703 | Order | 55e9455f5a00002500d5e024 | Can I take the shipment after opening and checking the contents inside? | As per company policy, a shipment can't be opened before delivery, but you can accept the shipment and get in touch with us later in case you have any concerns. | https://www.flipkart.com/helpcentre?catalog=55c9cf49b0000024002c1703&faq=55e9455f5a00002500d5e024&view=FAQ | Can I take the shipment after opening and checking the contents inside? As per company policy, a shipment can't be opened before delivery, but you can accept the shipment and get in touch with us later in case you have any concerns. |
null | 55c9cf49b0000024002c1703 | Order | 55bf09421f00002f007dbe9e | How do I know my order has been confirmed? | An e-mail & SMS will be sent once you've successfully placed your order. We'll also let you know as soon as the seller ships the item(s) to you along with the tracking number(s) for your shipment(s). You can track your orders from the 'My Orders' section on your Flipkart account. \n | https://www.flipkart.com/helpcentre?catalog=55c9cf49b0000024002c1703&faq=55bf09421f00002f007dbe9e&view=FAQ | How do I know my order has been confirmed? An e-mail & SMS will be sent once you've successfully placed your order. We'll also let you know as soon as the seller ships the item(s) to you along with the tracking number(s) for your shipment(s). You can track your orders from the 'My Orders' section on your Flipkart accou... |
null | 55c9cf49b0000024002c1703 | Order | 56139a4c1800003a00e7f928 | How quickly can I get my order delivered? | Orders will be delivered by the date you see on the product page for your location. | https://www.flipkart.com/helpcentre?catalog=55c9cf49b0000024002c1703&faq=56139a4c1800003a00e7f928&view=FAQ | How quickly can I get my order delivered? Orders will be delivered by the date you see on the product page for your location. |
null | 55c9cf49b0000024002c1703 | Order | 55bf29c4bc00003c005be758 | My order has reached the nearest delivery hub, but why isn't it out for delivery yet? | The courier service delivering your order are responsible for making sure that your order reaches you within the delivery date. Rest assured, you'll get an SMS once your shipment is out for delivery. | https://www.flipkart.com/helpcentre?catalog=55c9cf49b0000024002c1703&faq=55bf29c4bc00003c005be758&view=FAQ | My order has reached the nearest delivery hub, but why isn't it out for delivery yet? The courier service delivering your order are responsible for making sure that your order reaches you within the delivery date. Rest assured, you'll get an SMS once your shipment is out for delivery. |
null | 55c9cf49b0000024002c1703 | Order | 55bf2b95ab00002f00e35471 | My order status shows 'Out for Delivery', but I haven't got it yet. When will I get it? | The courier service will contact you for delivery of your order. Please check your SMS for more details. | https://www.flipkart.com/helpcentre?catalog=55c9cf49b0000024002c1703&faq=55bf2b95ab00002f00e35471&view=FAQ | My order status shows 'Out for Delivery', but I haven't got it yet. When will I get it? The courier service will contact you for delivery of your order. Please check your SMS for more details. |
null | 55c9cf49b0000024002c1703 | Order | 55f2a7a65b00003700320373 | Why can't I track my order even though it has been shipped? | Courier services usually take upto 24 hours to activate tracking for an order once it's shipped. Please check again after the mentioned time frame. | https://www.flipkart.com/helpcentre?catalog=55c9cf49b0000024002c1703&faq=55f2a7a65b00003700320373&view=FAQ | Why can't I track my order even though it has been shipped? Courier services usually take upto 24 hours to activate tracking for an order once it's shipped. Please check again after the mentioned time frame. |
null | 55c9cf49b0000024002c1703 | Order | 55bf683aab00003800e35487 | What should I do if I don't get the invoice for my order? | Sellers send a hard copy of the invoice in the shipments. A soft copy is also emailed to you within 24 hours of delivery in the delivery confirmation email sent to your registered email ID.
You can also visit My Account › My Orders page to get invoices for your orders.
| https://www.flipkart.com/helpcentre?catalog=55c9cf49b0000024002c1703&faq=55bf683aab00003800e35487&view=FAQ | What should I do if I don't get the invoice for my order? Sellers send a hard copy of the invoice in the shipments. A soft copy is also emailed to you within 24 hours of delivery in the delivery confirmation email sent to your registered email ID.
You can also visit My Account › My Orders page to get invoices for your ... |
null | 55c9cf49b0000024002c1703 | Order | 55c042d66000003100cb5061 | How do I get invoices for my previous orders without having to check my e-mails? | You can easily send invoices to your email ID from your Flipkart account. To do so, visit My Account › Orders, choose the order for which you'd like the invoice for and click on the 'E-mail Invoice' option. | https://www.flipkart.com/helpcentre?catalog=55c9cf49b0000024002c1703&faq=55c042d66000003100cb5061&view=FAQ | How do I get invoices for my previous orders without having to check my e-mails? You can easily send invoices to your email ID from your Flipkart account. To do so, visit My Account › Orders, choose the order for which you'd like the invoice for and click on the 'E-mail Invoice' option. |
null | 55c9cf49b0000024002c1703 | Order | 55bf2c98d00000420011ff95 | Should I call Flipkart's Customer Care for installation once my product is delivered? | To make sure that you have a smooth and hassle-free experience, the installation is automatically arranged for your product by the seller within 2-5 business after the item is delivered. You will also get an SMS with the exact installation details after delivery. | https://www.flipkart.com/helpcentre?catalog=55c9cf49b0000024002c1703&faq=55bf2c98d00000420011ff95&view=FAQ | Should I call Flipkart's Customer Care for installation once my product is delivered? To make sure that you have a smooth and hassle-free experience, the installation is automatically arranged for your product by the seller within 2-5 business after the item is delivered. You will also get an SMS with the exact install... |
null | 55c9cf49b0000024002c1703 | Order | 55bf2e01bc00003a005be759 | Will my product be installed by the brand or Flipkart? If it is installed by Flipkart, will it affect the warranty of the product? | Your product will be installed by the brand's authorised service partner. Rest assured, the warranty for the product will not be affected when an item is installed by the authorised partners. | https://www.flipkart.com/helpcentre?catalog=55c9cf49b0000024002c1703&faq=55bf2e01bc00003a005be759&view=FAQ | Will my product be installed by the brand or Flipkart? If it is installed by Flipkart, will it affect the warranty of the product? Your product will be installed by the brand's authorised service partner. Rest assured, the warranty for the product will not be affected when an item is installed by the authorised partner... |
null | 55c9cf49b0000024002c1703 | Order | 55bf19ad1f00002b007dbea2 | How will my order be delivered? | All orders are shipped by sellers through courier services who deliver the packages to your doorstep or the nearest pick-up store if the option is selected. | https://www.flipkart.com/helpcentre?catalog=55c9cf49b0000024002c1703&faq=55bf19ad1f00002b007dbea2&view=FAQ | How will my order be delivered? All orders are shipped by sellers through courier services who deliver the packages to your doorstep or the nearest pick-up store if the option is selected. |
null | 55c9cf49b0000024002c1703 | Order | 55bf0ebbab00003400e3546d | Why is the 'Cash on Delivery' payment mode not available at my location? | Availability of the 'Cash on Delivery' payment mode depends on the courier services delivering to your location. Please enter your pincode on the product page to check if this payment mode is available at your location. Courier service providers also have limits on the amount you can pay through cash on delivery based ... | https://www.flipkart.com/helpcentre?catalog=55c9cf49b0000024002c1703&faq=55bf0ebbab00003400e3546d&view=FAQ | Why is the 'Cash on Delivery' payment mode not available at my location? Availability of the 'Cash on Delivery' payment mode depends on the courier services delivering to your location. Please enter your pincode on the product page to check if this payment mode is available at your location. Courier service providers a... |
null | 55c9cf49b0000024002c1703 | Order | 55bf420fab00004500e3547c | Where can I find the seller's returns policy? | You can see the respective seller's Returns policy on the product page. | https://www.flipkart.com/helpcentre?catalog=55c9cf49b0000024002c1703&faq=55bf420fab00004500e3547c&view=FAQ | Where can I find the seller's returns policy? You can see the respective seller's Returns policy on the product page. |
null | 55c9cf49b0000024002c1703 | Order | 55bf14c5bc000026005be756 | What does the tag 'Imported' beside a product mean? | Sometimes items have to be sourced by sellers from their international partners. Such items have the tag 'Imported' on the product page and can take at least 10 or more days to be delivered. | https://www.flipkart.com/helpcentre?catalog=55c9cf49b0000024002c1703&faq=55bf14c5bc000026005be756&view=FAQ | What does the tag 'Imported' beside a product mean? Sometimes items have to be sourced by sellers from their international partners. Such items have the tag 'Imported' on the product page and can take at least 10 or more days to be delivered. |
null | 55c9cf49b0000024002c1703 | Order | 569355861200003e001dfc6c | How can I place an order? | To place an order, please follow these steps:
1. Select the product you'd like to buy and 'Check Availability at' your preferred pincode2. Add products to your cart or just hit 'Buy Now' 3. Choose or 'Add delivery address'. Use a preferred payment mode and confirm the order | https://www.flipkart.com/helpcentre?catalog=55c9cf49b0000024002c1703&faq=569355861200003e001dfc6c&view=FAQ | How can I place an order? To place an order, please follow these steps:
1. Select the product you'd like to buy and 'Check Availability at' your preferred pincode2. Add products to your cart or just hit 'Buy Now' 3. Choose or 'Add delivery address'. Use a preferred payment mode and confirm the order |
null | 55c9cf49b0000024002c1703 | Order | 55f2a7885b00002500320358 | I have a complaint about the courier executive who came to deliver my order. | You can contact our Customer Support team with the details and we will get in touch with the courier service provider to resolve your complaint. | https://www.flipkart.com/helpcentre?catalog=55c9cf49b0000024002c1703&faq=55f2a7885b00002500320358&view=FAQ | I have a complaint about the courier executive who came to deliver my order. You can contact our Customer Support team with the details and we will get in touch with the courier service provider to resolve your complaint. |
null | 55c9cf49b0000024002c1703 | Order | 55f2a8665b00001e003203e5 | What should I do if a service centre denied my request to repair the product? | Please contact our Customer Support with the service centre details so that we can look into this. | https://www.flipkart.com/helpcentre?catalog=55c9cf49b0000024002c1703&faq=55f2a8665b00001e003203e5&view=FAQ | What should I do if a service centre denied my request to repair the product? Please contact our Customer Support with the service centre details so that we can look into this. |
null | 55c9cf49b0000024002c1703 | Order | 55bf25ed1f000010007dbea4 | Can I get my order delivered faster? | Your order will get delivered on or before the delivery date promised at the time of placing the order. | https://www.flipkart.com/helpcentre?catalog=55c9cf49b0000024002c1703&faq=55bf25ed1f000010007dbea4&view=FAQ | Can I get my order delivered faster? Your order will get delivered on or before the delivery date promised at the time of placing the order. |
null | 55c9cf49b0000024002c1703 | Order | 55bf285d1f000019007dbea7 | How is a 'business day' different from a regular day? | Business days are otherwise known as working days of the week. The expected date of delivery is calculated based on business days. Typically, these include Monday through Saturday. Public holidays and Sundays are usually not considered. | https://www.flipkart.com/helpcentre?catalog=55c9cf49b0000024002c1703&faq=55bf285d1f000019007dbea7&view=FAQ | How is a 'business day' different from a regular day? Business days are otherwise known as working days of the week. The expected date of delivery is calculated based on business days. Typically, these include Monday through Saturday. Public holidays and Sundays are usually not considered. |
null | 55c9cf49b0000024002c1703 | Order | 55bf0b5bd00000220011ff8a | What is the estimated delivery time? | Sellers generally procure and ship the items within the time specified on the product page. Business days exclude public holidays and Sundays. Estimated delivery time depends on the following factors:
- The seller offering the product- Product's availability with the seller- The destination to which you want the order ... | https://www.flipkart.com/helpcentre?catalog=55c9cf49b0000024002c1703&faq=55bf0b5bd00000220011ff8a&view=FAQ | What is the estimated delivery time? Sellers generally procure and ship the items within the time specified on the product page. Business days exclude public holidays and Sundays. Estimated delivery time depends on the following factors:
- The seller offering the product- Product's availability with the seller- The des... |
null | 55c9cf49b0000024002c1703 | Order | 59f85092140000290063b07c | How can I trust that the groceries that will be delivered are quality checked and fresh? | Groceries on Flipkart are available from top brands such as HUL, P&G, ITC etc. which are renowned for their quality products. Seller also checks the freshness of groceries when they receive the stock from vendors and before the dispatch of items in order to ensure that only the best produce and packaged groceries reach... | https://www.flipkart.com/helpcentre?catalog=55c9cf49b0000024002c1703&faq=59f85092140000290063b07c&view=FAQ | How can I trust that the groceries that will be delivered are quality checked and fresh? Groceries on Flipkart are available from top brands such as HUL, P&G, ITC etc. which are renowned for their quality products. Seller also checks the freshness of groceries when they receive the stock from vendors and before the dis... |
null | 55c9cf49b0000024002c1703 | Order | 5b34dce2120000300088ac3d | My package shows as delivered but I can't find it, what should I do? | If your tracking information shows that your package was delivered, but you can't find it: Check your phone for any notification about attempted delivery.See if any of your neighbours/friends/relatives/house owner/security guard has collected your product on your behalf.Wait until the end of the day— sometimes packages... | https://www.flipkart.com/helpcentre?catalog=55c9cf49b0000024002c1703&faq=5b34dce2120000300088ac3d&view=FAQ | My package shows as delivered but I can't find it, what should I do? If your tracking information shows that your package was delivered, but you can't find it: Check your phone for any notification about attempted delivery.See if any of your neighbours/friends/relatives/house owner/security guard has collected your pro... |
null | 55c9cf49b0000024002c1703 | Order | 5b34de6c4c000014004388d8 | Why was my package not delivered? | Sometimes, a package cannot be delivered due to one of the following reasons: Incorrect Address: If the address is incorrect or outdated, the package is usually returned to the seller by the courier service provider or the unintended recipient. Please double-check your address carefully when placing a new order. To rem... | https://www.flipkart.com/helpcentre?catalog=55c9cf49b0000024002c1703&faq=5b34de6c4c000014004388d8&view=FAQ | Why was my package not delivered? Sometimes, a package cannot be delivered due to one of the following reasons: Incorrect Address: If the address is incorrect or outdated, the package is usually returned to the seller by the courier service provider or the unintended recipient. Please double-check your address carefull... |
null | 55c9cf49b0000024002c1703 | Order | 5b34e1fe6e00003d00124ecb | What do the different order statuses in 'My Orders' mean? | The different order statuses are as mentioned below:
Approved: Order you have placed for an item is confirmed by the seller
Ready to Ship: Your item is packed and ready for pick up by a courier service provider
Dispatched: Your item has been picked up from the seller by the courier service provider and is on its way ... | https://www.flipkart.com/helpcentre?catalog=55c9cf49b0000024002c1703&faq=5b34e1fe6e00003d00124ecb&view=FAQ | What do the different order statuses in 'My Orders' mean? The different order statuses are as mentioned below:
Approved: Order you have placed for an item is confirmed by the seller
Ready to Ship: Your item is packed and ready for pick up by a courier service provider
Dispatched: Your item has been picked up from the... |
null | 55c9cf49b0000024002c1703 | Order | 5f606acfa89c8627ddd09653 | What is GSTIN Invoicing feature? | Through GSTIN Invoicing feature customers can enter their business entity details and GSTIN associated with the business entity in order to receive a tax invoice containing these details to claim input tax credit. Please note, this is available on select products for business purchases sold by participating sellers. | https://www.flipkart.com/helpcentre?catalog=55c9cf49b0000024002c1703&faq=5f606acfa89c8627ddd09653&view=FAQ | What is GSTIN Invoicing feature? Through GSTIN Invoicing feature customers can enter their business entity details and GSTIN associated with the business entity in order to receive a tax invoice containing these details to claim input tax credit. Please note, this is available on select products for business purchases ... |
null | 55c9cf49b0000024002c1703 | Order | 5f606b1efd60311af5255f1d | Who are all eligible for this GSTIN feature? |
Customers that have GSTIN registered for their business entity can avail this feature. Please note that this is currently available on select products for business purchases sold by participating sellers. Customers can enter GSTIN and business entity name while placing the order to receive a tax invoice containing th... | https://www.flipkart.com/helpcentre?catalog=55c9cf49b0000024002c1703&faq=5f606b1efd60311af5255f1d&view=FAQ | Who are all eligible for this GSTIN feature?
Customers that have GSTIN registered for their business entity can avail this feature. Please note that this is currently available on select products for business purchases sold by participating sellers. Customers can enter GSTIN and business entity name while placing the... |
null | 55c9c6edb000002e002c1701 | Cancellations and Returns | 564974431900003000fe6504 | If I request for a replacement, when will I get it? | Visit My Orders to check the status of your replacement.
In most locations, the replacement item is delivered to you at the time of pick-up. In all other areas, the replacement is initiated after the originally delivered item is picked up. Please check the SMS & email we send you for your replacement request for more d... | https://www.flipkart.com/helpcentre?catalog=55c9c6edb000002e002c1701&faq=564974431900003000fe6504&view=FAQ | If I request for a replacement, when will I get it? Visit My Orders to check the status of your replacement.
In most locations, the replacement item is delivered to you at the time of pick-up. In all other areas, the replacement is initiated after the originally delivered item is picked up. Please check the SMS & email... |
null | 55c9c6edb000002e002c1701 | Cancellations and Returns | 57c004ff6b00002700db6b55 | Which products are not eligible for returns? | The following table contains a list of products that are not eligible for returns as per the seller’s Returns Policy:
Category
Products that can’t be returned
Auto Accessories
Additives, Air Fresheners, Brighteners, Cleaners, Bike/Car Stickers, Degreasers, Dent/Scratch Removers, Filler Putty, Headlight Vi... | https://www.flipkart.com/helpcentre?catalog=55c9c6edb000002e002c1701&faq=57c004ff6b00002700db6b55&view=FAQ | Which products are not eligible for returns? The following table contains a list of products that are not eligible for returns as per the seller’s Returns Policy:
Category
Products that can’t be returned
Auto Accessories
Additives, Air Fresheners, Brighteners, Cleaners, Bike/Car Stickers, Degreasers, Dent... |
null | 55c9c6edb000002e002c1701 | Cancellations and Returns | 56496ed62600003100c2cb21 | Can items be returned after the time period mentioned in the seller's Returns Policy? | No, sellers will not be able to accept returns after the time period mentioned in the seller's Returns Policy. | https://www.flipkart.com/helpcentre?catalog=55c9c6edb000002e002c1701&faq=56496ed62600003100c2cb21&view=FAQ | Can items be returned after the time period mentioned in the seller's Returns Policy? No, sellers will not be able to accept returns after the time period mentioned in the seller's Returns Policy. |
null | 55c9c6edb000002e002c1701 | Cancellations and Returns | 55bf4931d000004a0011ffa7 | Do I have to return the freebie when I return a product? | Yes, the freebie has to be returned along with the product. | https://www.flipkart.com/helpcentre?catalog=55c9c6edb000002e002c1701&faq=55bf4931d000004a0011ffa7&view=FAQ | Do I have to return the freebie when I return a product? Yes, the freebie has to be returned along with the product. |
null | 55c9c6edb000002e002c1701 | Cancellations and Returns | 5757fa401200003900ea6a35 | How do returns work? | You can raise a request to return your items with these simple steps:
1. Log into your Flipkart account
2. Go to My Orders
3. Click on 'Return' against the item you wish to return or exchange
4. Fill in the details and raise a return request
Once you raise a request, you'll get an email and SMS confirming that your... | https://www.flipkart.com/helpcentre?catalog=55c9c6edb000002e002c1701&faq=5757fa401200003900ea6a35&view=FAQ | How do returns work? You can raise a request to return your items with these simple steps:
1. Log into your Flipkart account
2. Go to My Orders
3. Click on 'Return' against the item you wish to return or exchange
4. Fill in the details and raise a return request
Once you raise a request, you'll get an email and SMS... |
null | 55c9c6edb000002e002c1701 | Cancellations and Returns | 55bf6443bc00002b005be762 | I see the 'Cancel' button but I can't click on it. Why? | A greyed out and disabled 'Cancel' button can mean any one of the following:1. The item has been delivered alreadyOR2. The item is non-refundable (e.g. Gift Card) | https://www.flipkart.com/helpcentre?catalog=55c9c6edb000002e002c1701&faq=55bf6443bc00002b005be762&view=FAQ | I see the 'Cancel' button but I can't click on it. Why? A greyed out and disabled 'Cancel' button can mean any one of the following:1. The item has been delivered alreadyOR2. The item is non-refundable (e.g. Gift Card) |
null | 55c9c6edb000002e002c1701 | Cancellations and Returns | 55bf4269bc000042005be75f | What is the Buyer Protection policy? | The Buyer Protection policy mediates buyer-seller disputes. In case a seller declines your request for a return of an item and you are not convinced with the reason given, you can write to us at resolution@flipkart.com for Buyer Protection. You can dispute the resolution that the seller has shared for your issue until ... | https://www.flipkart.com/helpcentre?catalog=55c9c6edb000002e002c1701&faq=55bf4269bc000042005be75f&view=FAQ | What is the Buyer Protection policy? The Buyer Protection policy mediates buyer-seller disputes. In case a seller declines your request for a return of an item and you are not convinced with the reason given, you can write to us at resolution@flipkart.com for Buyer Protection. You can dispute the resolution that the se... |
null | 55c9c6edb000002e002c1701 | Cancellations and Returns | 56496efd2200002100e9f999 | What should I do if I have an issue with my product after the return period? | You can get in touch with the brand or an authorised service centre of the brand to claim the warranty for your product (wherever applicable). | https://www.flipkart.com/helpcentre?catalog=55c9c6edb000002e002c1701&faq=56496efd2200002100e9f999&view=FAQ | What should I do if I have an issue with my product after the return period? You can get in touch with the brand or an authorised service centre of the brand to claim the warranty for your product (wherever applicable). |
null | 55c9c6edb000002e002c1701 | Cancellations and Returns | 55bf6716bc00002f005be763 | How can I return or exchange an item? | To return/exchange your order, follow these simple steps:
1. Go to My Orders
2. Choose the item you wish to return or exchange
3. Fill in the details
4. Choose Request Return.
| https://www.flipkart.com/helpcentre?catalog=55c9c6edb000002e002c1701&faq=55bf6716bc00002f005be763&view=FAQ | How can I return or exchange an item? To return/exchange your order, follow these simple steps:
1. Go to My Orders
2. Choose the item you wish to return or exchange
3. Fill in the details
4. Choose Request Return.
|
null | 55c9c6edb000002e002c1701 | Cancellations and Returns | 55bf4368ab00003100e3547e | When is a return of an item not possible? | Sellers cannot accept returns of item(s) in the following cases:
1. When an item is damaged because of use or when it is not in the same condition as you received it2. When any consumable item has been used or installed3. When anything is missing from the package you've received including price tags, labels, original p... | https://www.flipkart.com/helpcentre?catalog=55c9c6edb000002e002c1701&faq=55bf4368ab00003100e3547e&view=FAQ | When is a return of an item not possible? Sellers cannot accept returns of item(s) in the following cases:
1. When an item is damaged because of use or when it is not in the same condition as you received it2. When any consumable item has been used or installed3. When anything is missing from the package you've receive... |
null | 55c9c6edb000002e002c1701 | Cancellations and Returns | 55bf65871f000012007dbead | How can I know the status of my refund? | You can visit 'My Orders' to know the status of your refund.
For orders cancelled before shipping, refunds are processed immediately. If the order has been shipped. refund will be processed as soon as the courier service provider confirms the return of the item(s). | https://www.flipkart.com/helpcentre?catalog=55c9c6edb000002e002c1701&faq=55bf65871f000012007dbead&view=FAQ | How can I know the status of my refund? You can visit 'My Orders' to know the status of your refund.
For orders cancelled before shipping, refunds are processed immediately. If the order has been shipped. refund will be processed as soon as the courier service provider confirms the return of the item(s). |
null | 55c9c6edb000002e002c1701 | Cancellations and Returns | 55bf649b1f000010007dbeac | What are the modes of refund available after cancellation? | The different refund modes available are:
1. PhonePe Wallet - available for orders with select sellers. You will get this option for eligible orders during cancellation
2. Back to source - available for orders with all sellers. The amount is refunded to the payment mode that was originally used to pay for the order
3.... | https://www.flipkart.com/helpcentre?catalog=55c9c6edb000002e002c1701&faq=55bf649b1f000010007dbeac&view=FAQ | What are the modes of refund available after cancellation? The different refund modes available are:
1. PhonePe Wallet - available for orders with select sellers. You will get this option for eligible orders during cancellation
2. Back to source - available for orders with all sellers. The amount is refunded to the pa... |
null | 55c9c6edb000002e002c1701 | Cancellations and Returns | 55bf4f79ab00003a00e35480 | When are refunds given? | Refunds are given when:
- The seller cannot provide a replacement- A dispute has been ruled in your favour in-line with Buyer Protection- Sellers allow refunds on select categories under certain conditions
Please check the seller's Returns Policy on the product page for more details. | https://www.flipkart.com/helpcentre?catalog=55c9c6edb000002e002c1701&faq=55bf4f79ab00003a00e35480&view=FAQ | When are refunds given? Refunds are given when:
- The seller cannot provide a replacement- A dispute has been ruled in your favour in-line with Buyer Protection- Sellers allow refunds on select categories under certain conditions
Please check the seller's Returns Policy on the product page for more details. |
null | 55c9c6edb000002e002c1701 | Cancellations and Returns | 55f2a4685a00001400d984d2 | I ordered a wrong item. Can I return it? | The sellers' return policies don't support the return of item(s) ordered wrongly. You can refer the respective seller's Returns policy on the product page. | https://www.flipkart.com/helpcentre?catalog=55c9c6edb000002e002c1701&faq=55f2a4685a00001400d984d2&view=FAQ | I ordered a wrong item. Can I return it? The sellers' return policies don't support the return of item(s) ordered wrongly. You can refer the respective seller's Returns policy on the product page. |
null | 55c9c6edb000002e002c1701 | Cancellations and Returns | 564982896f00003d0038be6f | What should I do if I find the package open or tampered on delivery? | You can request for the item to be replaced by visiting 'My Orders'. Use the 'Return' option & fill out the details of the issue so that we can help you. | https://www.flipkart.com/helpcentre?catalog=55c9c6edb000002e002c1701&faq=564982896f00003d0038be6f&view=FAQ | What should I do if I find the package open or tampered on delivery? You can request for the item to be replaced by visiting 'My Orders'. Use the 'Return' option & fill out the details of the issue so that we can help you. |
null | 55c9c6edb000002e002c1701 | Cancellations and Returns | 578c92951300001f005bfd82 | Can I change the address for the pick-up the of item(s) in my order? | If the pincode of the new address is serviceable for pick-up, the address can be changed while creating the return. The address cannot be changed in case the new address is not serviceable. | https://www.flipkart.com/helpcentre?catalog=55c9c6edb000002e002c1701&faq=578c92951300001f005bfd82&view=FAQ | Can I change the address for the pick-up the of item(s) in my order? If the pincode of the new address is serviceable for pick-up, the address can be changed while creating the return. The address cannot be changed in case the new address is not serviceable. |
null | 55c9c6edb000002e002c1701 | Cancellations and Returns | 564980b72100001300515d86 | Why have I been asked to ship the item? | When pickup facility is not available for your location as per the courier service providers, you may be asked to ship the item back to the seller. Since the seller can arrange for a refund or a replacement only after the item reaches them, please make sure that the item is sent to the address mentioned in the return r... | https://www.flipkart.com/helpcentre?catalog=55c9c6edb000002e002c1701&faq=564980b72100001300515d86&view=FAQ | Why have I been asked to ship the item? When pickup facility is not available for your location as per the courier service providers, you may be asked to ship the item back to the seller. Since the seller can arrange for a refund or a replacement only after the item reaches them, please make sure that the item is sent ... |
null | 55c9c6edb000002e002c1701 | Cancellations and Returns | 55bf5d21ab00003a00e35482 | What is the pickup process? | Once your return or replacement or exchange request is accepted, the pickup of the originally delivered product will be scheduled. An SMS with more details will be sent to you on the day of the pickup.
In cases where pickup service is not available from the courier service providers at your location, you may be asked t... | https://www.flipkart.com/helpcentre?catalog=55c9c6edb000002e002c1701&faq=55bf5d21ab00003a00e35482&view=FAQ | What is the pickup process? Once your return or replacement or exchange request is accepted, the pickup of the originally delivered product will be scheduled. An SMS with more details will be sent to you on the day of the pickup.
In cases where pickup service is not available from the courier service providers at your ... |
null | 55c9c6edb000002e002c1701 | Cancellations and Returns | 55bf6682ab00002c00e35485 | I have requested for a return for my item. When will it happen? | You can now track the status of your return easily right from your Flipkart account or mobile app. Just visit the 'My Orders' page to see its status along with the date of pick-up and status of your refund if applicable.
You will also receive an email & SMS with the details of your return. | https://www.flipkart.com/helpcentre?catalog=55c9c6edb000002e002c1701&faq=55bf6682ab00002c00e35485&view=FAQ | I have requested for a return for my item. When will it happen? You can now track the status of your return easily right from your Flipkart account or mobile app. Just visit the 'My Orders' page to see its status along with the date of pick-up and status of your refund if applicable.
You will also receive an email & SM... |
null | 55c9c6edb000002e002c1701 | Cancellations and Returns | 55bf4fc6bc000041005be760 | I have requested a replacement, when will I get it? | You may visit 'My Orders' to check the status of your replacement. In most locations, the replacement item is delivered to you at the time of pick-up. In all other areas, the replacement is initiated after the originally delivered item is picked up. Please check the SMS & email that will be sent to you for your replace... | https://www.flipkart.com/helpcentre?catalog=55c9c6edb000002e002c1701&faq=55bf4fc6bc000041005be760&view=FAQ | I have requested a replacement, when will I get it? You may visit 'My Orders' to check the status of your replacement. In most locations, the replacement item is delivered to you at the time of pick-up. In all other areas, the replacement is initiated after the originally delivered item is picked up. Please check the S... |
null | 55c9c6edb000002e002c1701 | Cancellations and Returns | 55bf5073d00000480011ffa8 | I've still not received the refund in my bank account. | If you have received a mail from us confirming your refund request, it means that the refund has been initiated. You can also contact your bank with the ARN you would have received for an update on the status of your refund.
In the rare event of the amount not being credited by the date promised, you can contact us as ... | https://www.flipkart.com/helpcentre?catalog=55c9c6edb000002e002c1701&faq=55bf5073d00000480011ffa8&view=FAQ | I've still not received the refund in my bank account. If you have received a mail from us confirming your refund request, it means that the refund has been initiated. You can also contact your bank with the ARN you would have received for an update on the status of your refund.
In the rare event of the amount not bein... |
null | 55c9c6edb000002e002c1701 | Cancellations and Returns | 5b34df996e00003b00124e43 | What are the refund timelines if I cancel or return a product? | The refund timelines will depend on the payment modes as listed below:
Debit card - 7-9 Business days
Credit - 7-9 Business days
Netbanking - 3-7 business days
COD - IMPS, 1 Business days
EMI (Standard+No cost+Debit card) - 7- 9 Business days
Flipkart Pay Later - 24 to 48 hours
Gift Card - 24 hours
PhonePe:
PhonePe... | https://www.flipkart.com/helpcentre?catalog=55c9c6edb000002e002c1701&faq=5b34df996e00003b00124e43&view=FAQ | What are the refund timelines if I cancel or return a product? The refund timelines will depend on the payment modes as listed below:
Debit card - 7-9 Business days
Credit - 7-9 Business days
Netbanking - 3-7 business days
COD - IMPS, 1 Business days
EMI (Standard+No cost+Debit card) - 7- 9 Business days
Flipkart Pay ... |
null | 55c9c6edb000002e002c1701 | Cancellations and Returns | 5b34e0074c0000340043893d | How will I get my refund for returning an item I paid for using 'Cash on Delivery' mode? | For orders placed using 'Cash on Delivery' as the payment mode, refunds can be processed to your bank account via Immediate Payment Service (IMPS). You can update the details of the bank account where you would like to receive the refund while creating the return request for an item.
You will need to update following i... | https://www.flipkart.com/helpcentre?catalog=55c9c6edb000002e002c1701&faq=5b34e0074c0000340043893d&view=FAQ | How will I get my refund for returning an item I paid for using 'Cash on Delivery' mode? For orders placed using 'Cash on Delivery' as the payment mode, refunds can be processed to your bank account via Immediate Payment Service (IMPS). You can update the details of the bank account where you would like to receive the ... |
null | 55c9c6edb000002e002c1701 | Cancellations and Returns | 5b34e0b71400002200f63f4d | I have not received the reimbursement of my courier charges. What should I do? | Please follow the below-mentioned steps on our website to upload a scanned copy of the receipt from the courier service provider so that we can request the seller for a reimbursement:
Go to Flipkart Help Center and select the relevant order for which the refund has been requested
From the issue types, choose 'Others... | https://www.flipkart.com/helpcentre?catalog=55c9c6edb000002e002c1701&faq=5b34e0b71400002200f63f4d&view=FAQ | I have not received the reimbursement of my courier charges. What should I do? Please follow the below-mentioned steps on our website to upload a scanned copy of the receipt from the courier service provider so that we can request the seller for a reimbursement:
Go to Flipkart Help Center and select the relevant orde... |
null | 55c9c6edb000002e002c1701 | Cancellations and Returns | 564981ee1800001b00f549a4 | How will I get my refund for returning an item I paid for with Cash on Delivery? | For your 'Cash on Delivery order, you will receive the refund in the form of NEFT. Please update your bank account details after you choose this option. | https://www.flipkart.com/helpcentre?catalog=55c9c6edb000002e002c1701&faq=564981ee1800001b00f549a4&view=FAQ | How will I get my refund for returning an item I paid for with Cash on Delivery? For your 'Cash on Delivery order, you will receive the refund in the form of NEFT. Please update your bank account details after you choose this option. |
null | 55c9c6edb000002e002c1701 | Cancellations and Returns | 55bf5f4eab00002f00e35484 | How long does it take to cancel an order? | Cancellation of item(s) in an order happens immediately if the order hasn't been shipped yet by the seller. If your order has been shipped, it will be cancelled as soon as the courier service confirms that the shipment is being returned to the seller. Orders from certain categories cannot be cancelled after 24 hours, p... | https://www.flipkart.com/helpcentre?catalog=55c9c6edb000002e002c1701&faq=55bf5f4eab00002f00e35484&view=FAQ | How long does it take to cancel an order? Cancellation of item(s) in an order happens immediately if the order hasn't been shipped yet by the seller. If your order has been shipped, it will be cancelled as soon as the courier service confirms that the shipment is being returned to the seller. Orders from certain catego... |
null | 55c9c6edb000002e002c1701 | Cancellations and Returns | 5757fa801800002b00a8af99 | What are the checks done for an item that I'm returning? |
During pick-up, your product will be checked for the following conditions:
Correct Product
IMEI/ name/ image/ brand/ serial number/ article number/ bar code should match and MRP tag should be undetached and clearly visible.
Complete Product
All in-the-box accessories (like remote control, starter kits, i... | https://www.flipkart.com/helpcentre?catalog=55c9c6edb000002e002c1701&faq=5757fa801800002b00a8af99&view=FAQ | What are the checks done for an item that I'm returning?
During pick-up, your product will be checked for the following conditions:
Correct Product
IMEI/ name/ image/ brand/ serial number/ article number/ bar code should match and MRP tag should be undetached and clearly visible.
Complete Product
All in-... |
null | 55c9c6edb000002e002c1701 | Cancellations and Returns | 64258e831cfc313bb07434b1 | Why do I see a Return fee applicable to the order? |
If your return requests are significantly higher than most customers, a return fee will apply to your order. This is levied to compensate sellers for the huge losses they incur as part of each return request. In case of an issue with the item, you can choose to exchange or replace it instead of returning it to avoid ... | https://www.flipkart.com/helpcentre?catalog=55c9c6edb000002e002c1701&faq=64258e831cfc313bb07434b1&view=FAQ | Why do I see a Return fee applicable to the order?
If your return requests are significantly higher than most customers, a return fee will apply to your order. This is levied to compensate sellers for the huge losses they incur as part of each return request. In case of an issue with the item, you can choose to excha... |
null | 55c9c6edb000002e002c1701 | Cancellations and Returns | 6425904ee7f1e15698f08c98 | How is the Return Fee determined? | The return fee is determined based on the selling price of the product. Lower the selling price of the product, lower the return fee and vice versa. | https://www.flipkart.com/helpcentre?catalog=55c9c6edb000002e002c1701&faq=6425904ee7f1e15698f08c98&view=FAQ | How is the Return Fee determined? The return fee is determined based on the selling price of the product. Lower the selling price of the product, lower the return fee and vice versa. |
null | 55bf48f4d00000490011ffa5 | Payment | 55d2bd17a900004400b99943 | What is Flipkart's credit card EMI payment option? | With Flipkart’s credit card EMI option, you can choose to pay in easy installments of 3, 6, 9, 12, 18, or 24 months, with credit cards from the following banks:
HDFC
Citi
ICICI
Kotak
Axis
Induslnd
SBI
Standard Chartered
HSBC
*18 & 24 months EMI options are available from s... | https://www.flipkart.com/helpcentre?catalog=55bf48f4d00000490011ffa5&faq=55d2bd17a900004400b99943&view=FAQ | What is Flipkart's credit card EMI payment option? With Flipkart’s credit card EMI option, you can choose to pay in easy installments of 3, 6, 9, 12, 18, or 24 months, with credit cards from the following banks:
HDFC
Citi
ICICI
Kotak
Axis
Induslnd
SBI
Standard Chartered
HSBC
... |
null | 55bf48f4d00000490011ffa5 | Payment | 55f2a5e25b00001e00320233 | How can I order for large quantities of the product as part of a corporate order? | You can write to corporatesales@flipkart.com for your corporate gifting requirements. | https://www.flipkart.com/helpcentre?catalog=55bf48f4d00000490011ffa5&faq=55f2a5e25b00001e00320233&view=FAQ | How can I order for large quantities of the product as part of a corporate order? You can write to corporatesales@flipkart.com for your corporate gifting requirements. |
null | 55bf48f4d00000490011ffa5 | Payment | 55bb5e1d2c00003700690dd7 | How can I label my saved cards? | You can specify a card label at the time of saving a card on Flipkart through the 'My Account' section. You can also add/edit the label anytime through 'My Saved Cards' in the 'My Account' section on Flipkart. | https://www.flipkart.com/helpcentre?catalog=55bf48f4d00000490011ffa5&faq=55bb5e1d2c00003700690dd7&view=FAQ | How can I label my saved cards? You can specify a card label at the time of saving a card on Flipkart through the 'My Account' section. You can also add/edit the label anytime through 'My Saved Cards' in the 'My Account' section on Flipkart. |
null | 55bf48f4d00000490011ffa5 | Payment | 55bb5d6a1f00001f007dbe9d | What is a 'card label'? | A card label is a name you give to your card while saving it on Flipkart.
This helps in identifying the card at the time of making a payment. Even if you don't specify a card label, you can still identify the card by the first 2 and last 4 digits of the card number which are visible to you when the saved card is show... | https://www.flipkart.com/helpcentre?catalog=55bf48f4d00000490011ffa5&faq=55bb5d6a1f00001f007dbe9d&view=FAQ | What is a 'card label'? A card label is a name you give to your card while saving it on Flipkart.
This helps in identifying the card at the time of making a payment. Even if you don't specify a card label, you can still identify the card by the first 2 and last 4 digits of the card number which are visible to you whe... |
null | 55bf48f4d00000490011ffa5 | Payment | 55bb51f23100003a007864d3 | What is the 'Save Card' feature? | The 'Save Card' option lets you save your credit/debit cards on your Flipkart account. This helps you complete your transactions in a quick and easy way. | https://www.flipkart.com/helpcentre?catalog=55bf48f4d00000490011ffa5&faq=55bb51f23100003a007864d3&view=FAQ | What is the 'Save Card' feature? The 'Save Card' option lets you save your credit/debit cards on your Flipkart account. This helps you complete your transactions in a quick and easy way. |
null | 55bf48f4d00000490011ffa5 | Payment | 55bb45642c00002100690dce | How does Flipkart prevent card fraud? | Online payments are monitored by our systems for any suspicious activity and some transactions are verified through extensive checks if we find that they are not authorised by the owner of the card. When we're not able to rule fraud out in rare cases, the transaction is kept on hold and we ask the shopper to share rele... | https://www.flipkart.com/helpcentre?catalog=55bf48f4d00000490011ffa5&faq=55bb45642c00002100690dce&view=FAQ | How does Flipkart prevent card fraud? Online payments are monitored by our systems for any suspicious activity and some transactions are verified through extensive checks if we find that they are not authorised by the owner of the card. When we're not able to rule fraud out in rare cases, the transaction is kept on hol... |
null | 55bf48f4d00000490011ffa5 | Payment | 55bb4c1c1f000016007dbe99 | How do I pay using Flipkart's credit card EMI option? |
When you're prompted to choose a payment method for your order, select EMI and then choose the bank and the plan you would prefer. Enter your credit card and follow the prompts. Once the payment is authorised, your order will be processed and shipped.
You'll need to pay the total amount in the predetermined number o... | https://www.flipkart.com/helpcentre?catalog=55bf48f4d00000490011ffa5&faq=55bb4c1c1f000016007dbe99&view=FAQ | How do I pay using Flipkart's credit card EMI option?
When you're prompted to choose a payment method for your order, select EMI and then choose the bank and the plan you would prefer. Enter your credit card and follow the prompts. Once the payment is authorised, your order will be processed and shipped.
You'll need... |
null | 55bf48f4d00000490011ffa5 | Payment | 564c13dc2100003f0051d5e5 | How is my EMI debited? | If you have paid for your order using the EMI payment mode, the full amount will be charged to your card the day of the transaction. Within 7 days, you will see a credit for the full amount. The first EMI charge will occur subsequently. If your card's billing date falls within those 7 working days, you need to pay only... | https://www.flipkart.com/helpcentre?catalog=55bf48f4d00000490011ffa5&faq=564c13dc2100003f0051d5e5&view=FAQ | How is my EMI debited? If you have paid for your order using the EMI payment mode, the full amount will be charged to your card the day of the transaction. Within 7 days, you will see a credit for the full amount. The first EMI charge will occur subsequently. If your card's billing date falls within those 7 working day... |
null | 55bf48f4d00000490011ffa5 | Payment | 564c142a3000001800fd5c90 | I have a query about the EMI charge. What should I do? | You can get in touch with your card issuing bank to know about EMI transaction charges as they may vary across banks. | https://www.flipkart.com/helpcentre?catalog=55bf48f4d00000490011ffa5&faq=564c142a3000001800fd5c90&view=FAQ | I have a query about the EMI charge. What should I do? You can get in touch with your card issuing bank to know about EMI transaction charges as they may vary across banks. |
null | 55bf48f4d00000490011ffa5 | Payment | 564c110a1900003d00fede33 | What are the interest rates for the Credit card EMI plans? | You will see the actual interest rates and the amount charged by the bank for your credit card EMI plan during checkout after choosing the EMI payment method while placing your order. | https://www.flipkart.com/helpcentre?catalog=55bf48f4d00000490011ffa5&faq=564c110a1900003d00fede33&view=FAQ | What are the interest rates for the Credit card EMI plans? You will see the actual interest rates and the amount charged by the bank for your credit card EMI plan during checkout after choosing the EMI payment method while placing your order. |
null | 55bf48f4d00000490011ffa5 | Payment | 564c12303000002d00fd5c02 | Which Credit cards are eligible for EMI? | EMI is available for Credit cards from the following banks:
ICICI
Citi
SBI
HDFC
Kotak
Standard Chartered
HSBC
Axis
IndusInd
Please check the specific product page for more details as this list is updated frequently. | https://www.flipkart.com/helpcentre?catalog=55bf48f4d00000490011ffa5&faq=564c12303000002d00fd5c02&view=FAQ | Which Credit cards are eligible for EMI? EMI is available for Credit cards from the following banks:
ICICI
Citi
SBI
HDFC
Kotak
Standard Chartered
HSBC
Axis
IndusInd
Please check the specific product page for more details as this list is updated frequently. |
null | 55bf48f4d00000490011ffa5 | Payment | 564b09d2210000210051ac06 | Can I pay with any Credit card? | You can choose to pay on Flipkart with any Visa, MasterCard or American Express credit card issued in India. | https://www.flipkart.com/helpcentre?catalog=55bf48f4d00000490011ffa5&faq=564b09d2210000210051ac06&view=FAQ | Can I pay with any Credit card? You can choose to pay on Flipkart with any Visa, MasterCard or American Express credit card issued in India. |
null | 55bf48f4d00000490011ffa5 | Payment | 564b0a3d3000002600fd32b8 | Can I use any Debit Card to pay for my order? | You can choose to pay for your order on Flipkart with any Visa, MasterCard or Maestro Debit Card. | https://www.flipkart.com/helpcentre?catalog=55bf48f4d00000490011ffa5&faq=564b0a3d3000002600fd32b8&view=FAQ | Can I use any Debit Card to pay for my order? You can choose to pay for your order on Flipkart with any Visa, MasterCard or Maestro Debit Card. |
null | 55bf48f4d00000490011ffa5 | Payment | 55e9422f5c0000220041b33c | Can I use the Cash on Delivery payment option for every product I buy on Flipkart? | The availability of Cash on Delivery option depends on factors like the delivery pincode, type of products etc.
Please enter your pincode on the product page to check if CoD is available at your location. If this option is available for your pincode, you can shop for products up to ₹49,999 using this. | https://www.flipkart.com/helpcentre?catalog=55bf48f4d00000490011ffa5&faq=55e9422f5c0000220041b33c&view=FAQ | Can I use the Cash on Delivery payment option for every product I buy on Flipkart? The availability of Cash on Delivery option depends on factors like the delivery pincode, type of products etc.
Please enter your pincode on the product page to check if CoD is available at your location. If this option is available fo... |
null | 55bf48f4d00000490011ffa5 | Payment | 55bb46712c00002d00690dd0 | How can I get the 3D Secure password for my Credit/Debit Card? | You can get a 3D Secure password by registering your Credit/Debit Card on your bank's website. | https://www.flipkart.com/helpcentre?catalog=55bf48f4d00000490011ffa5&faq=55bb46712c00002d00690dd0&view=FAQ | How can I get the 3D Secure password for my Credit/Debit Card? You can get a 3D Secure password by registering your Credit/Debit Card on your bank's website. |
null | 55bf48f4d00000490011ffa5 | Payment | 55bb5b962c00003800690dd6 | How can I pay with a saved Credit/Debit Card? | Your saved cards can be seen when you choose the credit or debit card option to pay for your order. Enter the CVV number of that card (we do not store it) and click on the 'Pay' button. You'll also have to enter the card's 3D Secure password to complete the transaction. | https://www.flipkart.com/helpcentre?catalog=55bf48f4d00000490011ffa5&faq=55bb5b962c00003800690dd6&view=FAQ | How can I pay with a saved Credit/Debit Card? Your saved cards can be seen when you choose the credit or debit card option to pay for your order. Enter the CVV number of that card (we do not store it) and click on the 'Pay' button. You'll also have to enter the card's 3D Secure password to complete the transaction. |
null | 55bf48f4d00000490011ffa5 | Payment | 55bb42702c00002e00690dcb | How can I pay for my order? | You can choose to pay for an order using any of the below methods:
Cash on Delivery
Net Banking
Gift Card
PhonePe Wallet
Visa, MasterCard, Maestro and American Express Credit or Debit cards issued in India and 21 other countries
To know more about payments, click here: http://www.flipkart.com/s/help/payments | https://www.flipkart.com/helpcentre?catalog=55bf48f4d00000490011ffa5&faq=55bb42702c00002e00690dcb&view=FAQ | How can I pay for my order? You can choose to pay for an order using any of the below methods:
Cash on Delivery
Net Banking
Gift Card
PhonePe Wallet
Visa, MasterCard, Maestro and American Express Credit or Debit cards issued in India and 21 other countries
To know more about payments, click here: http://www.flipkar... |
null | 55bf48f4d00000490011ffa5 | Payment | 55c1f732a900003500b99926 | How do I pay for my Cash-on-Delivery order if I choose to pick up the product from the pick-up store? | You can directly pay for your order at the pickup outlet for Cash on Delivery orders. | https://www.flipkart.com/helpcentre?catalog=55bf48f4d00000490011ffa5&faq=55c1f732a900003500b99926&view=FAQ | How do I pay for my Cash-on-Delivery order if I choose to pick up the product from the pick-up store? You can directly pay for your order at the pickup outlet for Cash on Delivery orders. |
null | 55bf48f4d00000490011ffa5 | Payment | 55bb43af1f000037007dbe98 | How do I pay using a credit or debit card? | You may choose the credit card or debit card option to pay during checkout and enter the details when prompted. You would need to keep your card number, expiry date, three digit CVV number ready, which you can find on your card. For added security, you'll also need to use your card's online password that is verified by... | https://www.flipkart.com/helpcentre?catalog=55bf48f4d00000490011ffa5&faq=55bb43af1f000037007dbe98&view=FAQ | How do I pay using a credit or debit card? You may choose the credit card or debit card option to pay during checkout and enter the details when prompted. You would need to keep your card number, expiry date, three digit CVV number ready, which you can find on your card. For added security, you'll also need to use your... |
null | 55bf48f4d00000490011ffa5 | Payment | 564b0b846e00003300742c2d | How does the 3D Secure password add security to my online transactions? | The 3D Secure password is something that only you would know, ensuring no one else can use your card to shop online. | https://www.flipkart.com/helpcentre?catalog=55bf48f4d00000490011ffa5&faq=564b0b846e00003300742c2d&view=FAQ | How does the 3D Secure password add security to my online transactions? The 3D Secure password is something that only you would know, ensuring no one else can use your card to shop online. |
null | 55bf48f4d00000490011ffa5 | Payment | 55bb5c0f31000025007864d5 | If I have a saved card on Flipkart, will I be able to use a new card for my next payment? | Yes. Even if you've saved your card details on Flipkart, you always have the option to use any other credit/debit card to pay. | https://www.flipkart.com/helpcentre?catalog=55bf48f4d00000490011ffa5&faq=55bb5c0f31000025007864d5&view=FAQ | If I have a saved card on Flipkart, will I be able to use a new card for my next payment? Yes. Even if you've saved your card details on Flipkart, you always have the option to use any other credit/debit card to pay. |
null | 55bf48f4d00000490011ffa5 | Payment | 55bb46212c00003e00690dcf | What is a 3D Secure password? | A 3D Secure password adds an extra layer of security through identity verification for your online Credit & Debit card transactions (VISA & MasterCard). | https://www.flipkart.com/helpcentre?catalog=55bf48f4d00000490011ffa5&faq=55bb46212c00003e00690dcf&view=FAQ | What is a 3D Secure password? A 3D Secure password adds an extra layer of security through identity verification for your online Credit & Debit card transactions (VISA & MasterCard). |
null | 55bf48f4d00000490011ffa5 | Payment | 564b08cc1900001800feb5a2 | What is the amount I can shop for with Cash on Delivery payment option? | You can shop up to Rs. 49,999 using Cash on Delivery (CoD) option. | https://www.flipkart.com/helpcentre?catalog=55bf48f4d00000490011ffa5&faq=564b08cc1900001800feb5a2&view=FAQ | What is the amount I can shop for with Cash on Delivery payment option? You can shop up to Rs. 49,999 using Cash on Delivery (CoD) option. |
null | 55bf48f4d00000490011ffa5 | Payment | 55bb430b2c00002e00690dcc | What is Cash on Delivery? | Cash on Delivery is a mode of payment in which you can pay cash at the time of delivery of your order. You can also pay using a credit card/ debit card if the Courier Executive carries a swiping machine. | https://www.flipkart.com/helpcentre?catalog=55bf48f4d00000490011ffa5&faq=55bb430b2c00002e00690dcc&view=FAQ | What is Cash on Delivery? Cash on Delivery is a mode of payment in which you can pay cash at the time of delivery of your order. You can also pay using a credit card/ debit card if the Courier Executive carries a swiping machine. |
null | 55bf48f4d00000490011ffa5 | Payment | 5ae0680613000027004cb46d | Why is my card being saved on Flipkart? | It's quicker. You can save the hassle of typing in the complete card information every time you shop on Flipkart by saving your card details. You can make your payment by selecting the saved card of your choice at checkout. While this is obviously faster, it is also very secure. | https://www.flipkart.com/helpcentre?catalog=55bf48f4d00000490011ffa5&faq=5ae0680613000027004cb46d&view=FAQ | Why is my card being saved on Flipkart? It's quicker. You can save the hassle of typing in the complete card information every time you shop on Flipkart by saving your card details. You can make your payment by selecting the saved card of your choice at checkout. While this is obviously faster, it is also very secure. |
null | 55bf48f4d00000490011ffa5 | Payment | 55bb54011f000023007dbe9a | What all card information does Flipkart store? | We only store your card number, cardholder name and card expiry date. We do not store your card's CVV number or the 3D secure password. Flipkart stores your card information only when you select the option.We only store your card number, cardholder name and card expiry date. We do not store your card's CVV number or th... | https://www.flipkart.com/helpcentre?catalog=55bf48f4d00000490011ffa5&faq=55bb54011f000023007dbe9a&view=FAQ | What all card information does Flipkart store? We only store your card number, cardholder name and card expiry date. We do not store your card's CVV number or the 3D secure password. Flipkart stores your card information only when you select the option.We only store your card number, cardholder name and card expiry dat... |
null | 55bf48f4d00000490011ffa5 | Payment | 55bb58122c00003600690dd2 | Can I delete my saved cards? | Yes, you can delete your saved cards at any given time. | https://www.flipkart.com/helpcentre?catalog=55bf48f4d00000490011ffa5&faq=55bb58122c00003600690dd2&view=FAQ | Can I delete my saved cards? Yes, you can delete your saved cards at any given time. |
null | 55bf48f4d00000490011ffa5 | Payment | 55bb58522c00002000690dd4 | How many cards can I save on Flipkart? | As of now, you can save upto 10 cards using the 'Save Card' option. | https://www.flipkart.com/helpcentre?catalog=55bf48f4d00000490011ffa5&faq=55bb58522c00002000690dd4&view=FAQ | How many cards can I save on Flipkart? As of now, you can save upto 10 cards using the 'Save Card' option. |
null | 55bf48f4d00000490011ffa5 | Payment | 564c18d86f00003a003936c4 | What cards can I save on Flipkart? | You can save any credit or debit VISA, MasterCard, Maestro or American Express card issued by a bank in India. | https://www.flipkart.com/helpcentre?catalog=55bf48f4d00000490011ffa5&faq=564c18d86f00003a003936c4&view=FAQ | What cards can I save on Flipkart? You can save any credit or debit VISA, MasterCard, Maestro or American Express card issued by a bank in India. |
null | 55bf48f4d00000490011ffa5 | Payment | 5ae1a524130000310096ce64 | How do I save my card(s) on Flipkart? | Your card is saved automatically when you make a successful payment by entering the card details while purchasing on Flipkart. Alternatively, you can also save your card by navigating to 'My Accounts > Payments > My Saved Cards'. To save the card you'll need the card number and the expiry date. You can also add a card ... | https://www.flipkart.com/helpcentre?catalog=55bf48f4d00000490011ffa5&faq=5ae1a524130000310096ce64&view=FAQ | How do I save my card(s) on Flipkart? Your card is saved automatically when you make a successful payment by entering the card details while purchasing on Flipkart. Alternatively, you can also save your card by navigating to 'My Accounts > Payments > My Saved Cards'. To save the card you'll need the card number and the... |
null | 55bf48f4d00000490011ffa5 | Payment | 5ae1a5e91300001d0096ce8d | How do I make a payment using a saved card? | You can view your saved cards by selecting the credit/debit card payment option at checkout. Select a saved card that you wish to use to make the payment. Enter the CVV number of that card (we do not store it) and click the 'Pay' button to initiate your payment. You will also have to enter the card's 3D Secure password... | https://www.flipkart.com/helpcentre?catalog=55bf48f4d00000490011ffa5&faq=5ae1a5e91300001d0096ce8d&view=FAQ | How do I make a payment using a saved card? You can view your saved cards by selecting the credit/debit card payment option at checkout. Select a saved card that you wish to use to make the payment. Enter the CVV number of that card (we do not store it) and click the 'Pay' button to initiate your payment. You will also... |
null | 55bf48f4d00000490011ffa5 | Payment | 5ae1a640130000330096cea0 | If I have a saved card on Flipkart, will I be able to use a new card for my next payment? | Yes. Even if you have saved your card on Flipkart, you always have the option to use any other credit/debit card for making a payment. | https://www.flipkart.com/helpcentre?catalog=55bf48f4d00000490011ffa5&faq=5ae1a640130000330096cea0&view=FAQ | If I have a saved card on Flipkart, will I be able to use a new card for my next payment? Yes. Even if you have saved your card on Flipkart, you always have the option to use any other credit/debit card for making a payment. |
null | 55bf48f4d00000490011ffa5 | Payment | 5ae1a6744700002900ff4d47 | How can I delete my saved card? | You can delete your saved card information on Flipkart from the 'My Account' section. Go to 'My Account > Payments > My Saved Cards' and you will be able to see your saved card(s). You can then click on 'Remove this card'. | https://www.flipkart.com/helpcentre?catalog=55bf48f4d00000490011ffa5&faq=5ae1a6744700002900ff4d47&view=FAQ | How can I delete my saved card? You can delete your saved card information on Flipkart from the 'My Account' section. Go to 'My Account > Payments > My Saved Cards' and you will be able to see your saved card(s). You can then click on 'Remove this card'. |
null | 55bf48f4d00000490011ffa5 | Payment | 5ae1a78313000032004ce5f3 | What is a card label? | A card label is the name you give to your card while saving it on Flipkart. This helps in identifying the card at the time of making a payment. Even if you do not specify a card label, you will still be able to identify the card by the first 2 and last 4 digits of your card number which will be visible to you when the ... | https://www.flipkart.com/helpcentre?catalog=55bf48f4d00000490011ffa5&faq=5ae1a78313000032004ce5f3&view=FAQ | What is a card label? A card label is the name you give to your card while saving it on Flipkart. This helps in identifying the card at the time of making a payment. Even if you do not specify a card label, you will still be able to identify the card by the first 2 and last 4 digits of your card number which will be vi... |
null | 55bf48f4d00000490011ffa5 | Payment | 5ae1a7be4e00001c008325c8 | How can I add a card label to my saved card? | You can specify a card label at the time of saving a card on Flipkart through the My Account section. If you did not specify any card label at the time of saving the card, you can still add/edit the label anytime through the "My Saved Cards" menu in the My Account section on Flipkart. | https://www.flipkart.com/helpcentre?catalog=55bf48f4d00000490011ffa5&faq=5ae1a7be4e00001c008325c8&view=FAQ | How can I add a card label to my saved card? You can specify a card label at the time of saving a card on Flipkart through the My Account section. If you did not specify any card label at the time of saving the card, you can still add/edit the label anytime through the "My Saved Cards" menu in the My Account section on... |
null | 55bf48f4d00000490011ffa5 | Payment | 5ae1a80619000019009e283c | What are the pre-requisites for using the saved card feature? | You should have a registered account with Flipkart to which you should be logged in. Due to security reasons, this feature is not available during guest checkout. | https://www.flipkart.com/helpcentre?catalog=55bf48f4d00000490011ffa5&faq=5ae1a80619000019009e283c&view=FAQ | What are the pre-requisites for using the saved card feature? You should have a registered account with Flipkart to which you should be logged in. Due to security reasons, this feature is not available during guest checkout. |
null | 55bf48f4d00000490011ffa5 | Payment | 55befdb3d00000240011ff87 | Can I use a saved card to make an EMI payment? | Yes, if your saved credit card is eligible for your Bank's EMI program then you can use it for making an EMI payment. | https://www.flipkart.com/helpcentre?catalog=55bf48f4d00000490011ffa5&faq=55befdb3d00000240011ff87&view=FAQ | Can I use a saved card to make an EMI payment? Yes, if your saved credit card is eligible for your Bank's EMI program then you can use it for making an EMI payment. |
null | 55bf48f4d00000490011ffa5 | Payment | 55befe24ab00003a00e3546c | I had opted to save my card at the time of payment but my card was not saved. Why? | If you choose to save your card at the time of making the payment, then the only time your card may not get saved is when the payment fails due to card being invalid. If the payment was successful and the card was not saved, then you may contact us and we will help you out. | https://www.flipkart.com/helpcentre?catalog=55bf48f4d00000490011ffa5&faq=55befe24ab00003a00e3546c&view=FAQ | I had opted to save my card at the time of payment but my card was not saved. Why? If you choose to save your card at the time of making the payment, then the only time your card may not get saved is when the payment fails due to card being invalid. If the payment was successful and the card was not saved, then you may... |
null | 55bf48f4d00000490011ffa5 | Payment | 55befea5bc000025005be751 | I typed an incorrect card number by mistake when adding my card. How do I correct it? | If you typed an incorrect card number, name or card expiry date, you need to first delete the entered details by clicking on "Remove this card" and then add the card again with the correct details. | https://www.flipkart.com/helpcentre?catalog=55bf48f4d00000490011ffa5&faq=55befea5bc000025005be751&view=FAQ | I typed an incorrect card number by mistake when adding my card. How do I correct it? If you typed an incorrect card number, name or card expiry date, you need to first delete the entered details by clicking on "Remove this card" and then add the card again with the correct details. |
null | 55bf48f4d00000490011ffa5 | Payment | 5ae1cc014700001d00ff5810 | Can I use my saved cards for making a payment on Flipkart's mobile site/app? | Absolutely! Any cards that you save on Flipkart's website can be used on Flipkart app and mobile site as well. You can also save cards through your mobile and use them on Flipkart's website. | https://www.flipkart.com/helpcentre?catalog=55bf48f4d00000490011ffa5&faq=5ae1cc014700001d00ff5810&view=FAQ | Can I use my saved cards for making a payment on Flipkart's mobile site/app? Absolutely! Any cards that you save on Flipkart's website can be used on Flipkart app and mobile site as well. You can also save cards through your mobile and use them on Flipkart's website. |
null | 55bf48f4d00000490011ffa5 | Payment | 5ae1ccfa4700002d00ff5839 | What if I do not want my cards to be imported? | You can manage these cards from the 'Saved Cards' section on PhonePe or Flipkart. If you wish to delete a card from both PhonePe and Flipkart, you need to perform this operation independently in both the applications. | https://www.flipkart.com/helpcentre?catalog=55bf48f4d00000490011ffa5&faq=5ae1ccfa4700002d00ff5839&view=FAQ | What if I do not want my cards to be imported? You can manage these cards from the 'Saved Cards' section on PhonePe or Flipkart. If you wish to delete a card from both PhonePe and Flipkart, you need to perform this operation independently in both the applications. |
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