| | |
| | SELECT DISTINCT |
| | usr.name AS user_name, |
| | cm.dest AS cm_dest, |
| | nc.name AS nc_name, |
| | nc.dest AS nc_dest |
| | FROM |
| | outgoing_messages om |
| | LEFT JOIN users usr ON usr.id = om.user_id |
| | LEFT JOIN notification_channels nc ON nc.id = om.channel_id |
| | LEFT JOIN user_contact_methods cm ON cm.id = om.contact_method_id |
| | WHERE |
| | om.last_status = 'pending' |
| | AND (now() - om.created_at) > INTERVAL '15 seconds' |
| | AND (om.alert_id = @alert_id::bigint |
| | OR (om.message_type = 'alert_notification_bundle' |
| | AND om.service_id = @service_id::uuid)); |
| |
|
| | |
| | SELECT |
| | * |
| | FROM |
| | message_status_history |
| | WHERE |
| | message_id = $1 |
| | ORDER BY |
| | timestamp DESC; |
| |
|
| | |
| | SELECT |
| | svc.id AS service_id, |
| | svc.name AS service_name, |
| | ep.id AS policy_id, |
| | ep.name AS policy_name, |
| | step.step_number |
| | FROM |
| | ep_step_on_call_users oc |
| | JOIN escalation_policy_steps step ON step.id = oc.ep_step_id |
| | JOIN escalation_policies ep ON ep.id = step.escalation_policy_id |
| | JOIN services svc ON svc.escalation_policy_id = ep.id |
| | WHERE |
| | oc.user_id = $1 |
| | AND oc.end_time IS NULL; |
| |
|
| | |
| | |
| | SELECT |
| | date_bin(sqlc.arg(stride)::interval, closed_at, sqlc.arg(origin)::timestamptz)::timestamptz AS bucket, |
| | coalesce(EXTRACT(EPOCH FROM AVG(time_to_ack)), 0)::double precision AS avg_time_to_ack_seconds, |
| | coalesce(EXTRACT(EPOCH FROM AVG(time_to_close)), 0)::double precision AS avg_time_to_close_seconds, |
| | coalesce(COUNT(*), 0)::bigint AS alert_count, |
| | coalesce(SUM( |
| | CASE WHEN escalated THEN |
| | 1 |
| | ELSE |
| | 0 |
| | END), 0)::bigint AS escalated_count, |
| | service_id |
| | FROM |
| | alert_metrics |
| | WHERE |
| | service_id = ANY (sqlc.arg(service_ids)::uuid[]) |
| | AND (closed_at BETWEEN sqlc.arg(start_time) |
| | AND sqlc.arg(end_time)) |
| | GROUP BY |
| | service_id, |
| | bucket |
| | ORDER BY |
| | bucket; |
| |
|
| | |
| | SELECT |
| | COUNT(*), |
| | status, |
| | service_id |
| | FROM |
| | alerts |
| | WHERE |
| | service_id = ANY (@service_ids::uuid[]) |
| | GROUP BY |
| | service_id, |
| | status; |
| |
|
| |
|